Although the hosting service provided by the different companies appears identical, each provider has got their own platform with its own modifications and different ways to complete given tasks. In this situation, a huge knowledge base would be rather useful both for persons with zero prior experience and for technically trained individuals who will eventually learn how certain procedures are completed, but will lose valuable time in the process. The objective of such a knowledge base is to make the hosting service quick and easy to use, sparing users plenty of time and effort. The result is more pleased customers, as they can swiftly find the information they’re looking for, and a whole lot less work for the technical support team representatives, because usually most of the inquiries and problems that clients have got are already outlined in the knowledge base. Provided that the articles themselves are properly written and encompass more topics, you will be able to discover more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an elaborate knowledge base where you can find information on all the problems that you could possibly bump into and their solutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but nonetheless you are unable to send emails, for example. We’ve done our utmost best to be as thorough as possible and to cover all the available options so as to save you time and energy and to supply you with different solutions for each and every problem. The knowledge base contains educational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, while if you’d like to check the full archive of articles, you can go to the all-encompassing Help section.